About this course:

Email is one of the most common tools at work but can also be one of the most frustrating. Messages get ignored, misunderstood, or delayed, even when the information is accurate. The problem isn’t effort; it’s how emails are written. Too often, they’re unclear, hard to scan, or missing the point, which creates extra work for everyone.

  • Write emails that prioritize the reader’s needs and attention.

  • Design emails that are easy to scan and act on quickly.

  • Communicate concisely while maintaining a professional, human tone.

Course curriculum

    1. Video: Write for Your Reader

    2. Quiz: Write for Your Reader

    3. Discussion/Q&A (Optional)

    1. Video: Anatomy of an Effective Email

    2. Quiz: Anatomy of an Effective Email

    3. Discussion/Q&A (Optional)

    1. Video: Write Clear, Concise, Courteous Emails

    2. Quiz: Write Clear, Concise, Courteous Emails

    3. Discussion/Q&A (Optional)

    1. Video: Design Emails for Scanning

    2. Quiz: Design Emails for Scanning

    3. Discussion/Q&A (Optional)

    1. Video: Use AI as a Strategic Writing Partner

    2. Quiz: Use AI as a Strategic Writing Partner

    3. Discussion/Q&A (Optional)

About this course

  • $100.00
  • 1.5 hours of video content
  • 5 Modules
  • 5 Quizzes
  • Certificate of Completion

What our Learners are saying...

5 star rating

Excellent ecourse!

Rosalind Sago

This course was exactly what I needed to improve my email writing and relationships. Erin does a magnificent job of distilling information into key points and bite-sized chunks you can use immediately. Her ability to share the most common mistakes...

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This course was exactly what I needed to improve my email writing and relationships. Erin does a magnificent job of distilling information into key points and bite-sized chunks you can use immediately. Her ability to share the most common mistakes and ways to overcome them is simple yet elegant. Each module is short enough to absorb what you need, yet long enough to try it and see how it works for you. Her examples are straight from everyday email problems, and her solutions are practical. Even though I was familiar with some of the concepts, the time was well spent upskilling in this area. I've already seen a difference in what I send out and the type of responses I get. Well done, Erin!

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5 star rating

A Must for All Serious Email Users

Richard Gawel

I write emails every day as part of my job. I tried using AI, but the emails generated did not sound like me. My clients would definitely notice the change in tone. As a result, I decided to take the Writing Professional Emails course. This cour...

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I write emails every day as part of my job. I tried using AI, but the emails generated did not sound like me. My clients would definitely notice the change in tone. As a result, I decided to take the Writing Professional Emails course. This course taught me an easy way to start and generate the structure of an effective email. It also gave me the tools to make my emails easier to read and understand, all while writing less. I would highly recommend this course to anyone who needs to write professional emails that need to be understood easily and acted upon quickly.

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5 star rating

Easy to use right out the gate!

Kelly Mieske

I was able to use the process to improve my emails immediately. Emails are now easier for me to write and my recipients are much more responsive.

I was able to use the process to improve my emails immediately. Emails are now easier for me to write and my recipients are much more responsive.

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5 star rating

Master Professional Email Writing for Academic and Career Success

Pervaiz Yaseeni

Professor Erin Lebacqz's e-course on Writing Professional Emails enables me to apply the ABC principles (Accuracy, Brevity, and Clarity) in my emails and letters. As a professor of English in an EFL context, I always encourage learners to write wi...

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Professor Erin Lebacqz's e-course on Writing Professional Emails enables me to apply the ABC principles (Accuracy, Brevity, and Clarity) in my emails and letters. As a professor of English in an EFL context, I always encourage learners to write with clear objectives and clarity, principles that I learned from Professor Lebacqz. High-Value Writing has inspired me to integrate professional writing techniques into the academic writing courses that I have been teaching at Nangarhar University, Afghanistan. I appreciate Erin's course materials and innovative teaching approaches. – Pervaiz Yaseeni, Assistant Professor, Nangarhar University, Afghanistan

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4 star rating

A Short and Insightful Refresh on Effective Emails

Daniel Byrd

I appreciated how this course combined longstanding writing advice with modern tips on how to write using AI and with your reader's immediate needs in mind.

I appreciated how this course combined longstanding writing advice with modern tips on how to write using AI and with your reader's immediate needs in mind.

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5 star rating

The 5 modules

Denise Tober

I definitely learned that concise language with bullet points gets the point across clearly and creates action items for the receiver. That is my biggest and most important takeaway from this course.

I definitely learned that concise language with bullet points gets the point across clearly and creates action items for the receiver. That is my biggest and most important takeaway from this course.

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4 star rating

Well Done

Bryan Byrd

Thank you. I enjoyed the course. Erin has a good presentation style - engaging and energetic.

Thank you. I enjoyed the course. Erin has a good presentation style - engaging and energetic.

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5 star rating

Informative Class

Trisha Tober

I think the information in the course was great and will develop my emailing skills.

I think the information in the course was great and will develop my emailing skills.

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5 star rating

Good, Clear

Cheryl Taylor

The content was great. Love the slides. I learned so much again! Thanks for tackling AI. I think you did a great job of this course and would recommend it.

The content was great. Love the slides. I learned so much again! Thanks for tackling AI. I think you did a great job of this course and would recommend it.

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Your Instructor, Erin Lebacqz

Erin Lebacqz created the High-Value Writing program to help you write strategically—with confidence, clarity, and emotional intelligence. Her books, High-Value Writing: Real Strategies for Real-World Writing, and The High-Value Writing Workbook: Write for Success in Work and Life, share her classroom curriculum and offer practical strategies and examples. Erin has been teaching writing in professional and academic settings for over 25 years.
Photo of Erin Lebacqz.

Create professional emails that your readers will act on.

Jump Start Your Writing!

High-Value Writing also offers a collection of learning materials designed to help anyone improve their writing. Expand your learning with the conversational, down-to-earth book of High-Value Writing strategies! Or, transform your writing with the interactive, engaging, and hands-on High-Value Writing Workbook!
High-Value Writing books with 5 star customer reviews.

Learner testimonials...

Icon of a person“Whether I’m writing to a judge, opposing counsel, or a client, I write more efficiently and effectively using High-Value Writing strategies.  I now consider my reader’s needs first and make the information clear and easy to digest.”

– Kelly Mieske, Attorney, California, USA

Linda Whittaker“Until I started learning High-Value Writing strategies, I thought I wrote well. Then I realized, I didn’t – at all.

As a CPA I must explain complex ideas to clients with little knowledge about the area. Now, my emails, reports and requests are clear and concise. I feel much more confident that people understand important points and can follow requests easily. Thank you so much!”


– Linda Whittaker, CPA, Alberta, Canada

Junaid Ahmed“Being a student, concise writing has always been a challenge. However, High-Value Writing strategies have helped me in attaining brevity in my writing. With High-Value Writing lessons, I have been scoring quite well in competitive exams.”

– Junaid Ahmed, International Relations Student, Islamabad, Pakistan

Paul Briley"As a life coach, I work with clients who often reference misunderstandings, challenges with communicating what they want and unclear expectations. High Value Writing helps develop and refine the “skills” of making clear requests and agreements between individuals. Erin helps people find and create clarity!”

– Paul Briley, Life Coach, California, USA

Heather Aydelott“As a college professor who writes multiple emails daily and has to give consistent, meaningful, and clear feedback to students I really appreciate High-Value Writing.  It has helped me to be more precise in my wording and more concise.  My students are better able to understand the points I'm trying to make and there is overall, less frustration and confusion for us all.”

– Heather Aydelott, Professor, New Mexico, USA
Skylar Griego“As an editor and copywriter, I often debate word choices with my clients. High-Value Writing gave me the language and evidence to explain why some words are or are not effective in specific contexts. Assigning value to words based on the efficacy with which they communicate the intended message (or unintended messages) is a highly useful skill that allows me to take abstract, subjective language concepts and apply them in more concrete, objective terms. Thank you Erin for equipping me with the tools to do this!”

– Skylar Griego, Editor and Copywriter, Arizona, USA

Frequently Asked Questions (FAQ)

  • Do I have to complete a course all at once?

    No. Each eCourse can be paused and resumed anytime.

  • What are the courses like?

    Each self-paced High-Value Writing course includes an introductory unit, 3-6 main units of core curriculum, and a wrap-up unit. Each unit contains videos explaining concepts, with examples to illustrate and apply learning. You'll watch videos and answer reflective questions in each unit.

  • Will I get any printable material to save from my course?

    Yes. While the courses are video-based and include reflection questions, they also include two printable takeaways: A Syllabus listing learning objectives and course description, and a Course Reference Sheet offering a one-page review of the course concepts.

  • What materials do I need to complete my course?

    All you need is an internet connection, the ability to watch videos and hear audio, and a place to take notes. Each course asks you to practice sentence revisions, so you'll want a place to write down those notes.

  • How can I show my supervisor I completed a course?

    You will receive a Certificate of Completion when you finish a High-Value Writing course. You will also have access to a downloadable Course Reference Sheet with the main points from the class. Each of these can be printed and shared.

  • Do the courses include opportunities to practice and apply concepts?

    Yes. Each course includes two types of practice opportunities: (1) reflection questions to check your understanding, and (2) revision opportunities to practice writing strategies.

  • Do I need the High-Value Writing book to take a course?

    No. The courses teach through videos, and all the materials you'll need for your course are included in the registration. However, some students like to read the book for extra support.

  • How did High-Value Writing create the curriculum for the HVW self-directed courses?

    Erin Lebacqz, High-Value Writing Founder, created the courses based on her experience in the field of Rhetoric and Professional Writing. Erin brings her 25 years in the classroom, experience helping writers around the world, and expertise in pedagogy (the study of teaching and learning) to the course design.